Shoes are brand new in the original full box! All items are guaranteed 100% authentic and official release merchandise! Please understand that we are a high volume store and like any major retailer, our items may have been tried on in-store, unlaced, have missing shoe trees, extra laces, hangtags, and/or accessories, etc.The shoe boxes and box lids may have dents, dings, rips, creases, or marks from storage and transport. All order information is FINAL! We cannot guarantee the ability to cancel any orders at any point! Please check all address & listing information BEFORE placing your order!